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Eye Doctor's Optical Outlet Complaint - Eye Doctor's Optical Outlets at Citrus Park Plaza - eyeglasses and contacts
Eye Doctor's Optical Outlet Complaint

Eye Doctor's Optical Outlet Complaint

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Eye Doctor's Optical Outlets at Citrus Park Plaza - eyeglasses and contacts


I was a customer at the Optical Outlets at Citrus Plaza Tampa location. I was lied to about trying to be reached by phone after my order had taken over three weeks to be completed. I am a terminal cancer patient and cannot travel at all which is why I placed my order way before I moved to my present town. I was also lied to about when my order would be delivered and that it was coming by UPS. Although my order was supposed to be coming by UPS, nobody could give me a tracking number. I placed my order 2/14/2014 and have not received anything to date. This was a $400 pair of glasses and contacts. Brittany and Kayla were the employees who consistently lied and I will never use O.I. again! P.S. my package did not leave when I was told and it is not with UPS!


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