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Eye Doctor's Optical Outlet Complaint - Eye Glasses
Eye Doctor's Optical Outlet Complaint

Eye Doctor's Optical Outlet Complaint


Eye Glasses

I will never go back to get my glasses from Eye Doctor's Outlet ever again.. I bought a 160.00 pair of glasses, which I thought would hold up as I see so many people going to this place, but I have only had them for a week total, and the ear piece is cracking, and I hate the fact that they don't have the exchange service most places do, if you are not 100% satisfied with your eye glasses they will replace them for free? HAHAHA oh wow from this place your never see that, you gotta pay even more money to exchange them!!! The ladies that work there are RUDE, and act like it is a pain for them to help you when u want them to adjust anything, or help u in any way possible. But they will take your money with no questions, but if u want something in return as Oh I don't know a simple adjustment to them, it is so much work for them, and u get the *sigh* and the nasty looks.. I am sorry that you guys are working so hard, talking to each other, that it is wrong for anyone to think about asking for any help.. If you want good lasting eye glasses DO NOT,, I repeat DO NOT go to this place.. Spend it some place that actually has glasses that is worth all the money u spend on them, and do research on the place before u buy.

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Schedar21 says: (8 years ago)
I work for Eye Doctor's Optical Outlets and I am sorry to hear about your experience. I apologize for the inconvenience and would love to hear from you. You didn't list the store you visited and that would also be extremely helpful. We will be looking at all the reviews posted and will go back into the Stores and use them as learning tools so that we can better our company as well as our customer Service. My name is Schedar Gonzalez, I am one of the Area Managers for the Tampa and Brandon locations. You can reach me at (813)971-0471, if I am not available at that location they will definitely tell you where I am that day and I will personally call you back and see what I can do to make your experience with us a better one. I look forward to hearing from you soon. Thank you for your input and have a great day!!!!


Schedar Gonzalez

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